Our Commitment to you
Massage Near Me
We’ve spent years researching and developing our
products and offerings. We have chosen products that
meet the highest standards and treatments that provide
proven therapeutic benefits. We have spared no expense
in bringing you the “best-of-the-best” products and
treatments from around the world.
Our therapists rely on products as liquid tools to help
bring their creative visions to life. We realize our
clients’ right to the same opportunity. We advise each
client on the products and techniques best suited for
• Please inform our receptionist if you have any
significant health issues or may be pregnant.
• Remember to request extra time between services if
• Please note that all treatment times are approximate.
In order to maximize the benefits of our treatment, we
ask that you arrive 10 minutes prior to your
appointment. Guest who arrive late will be charged in
full, unfortunately, we may not be able to make up for
We make every effort to honor requests for specific
staff members; however, we cannot guarantee your
selection in every case.
We will make a courtesy call to you 24 hours in advance
of your appointment. We do ask, however, that you assume
all responsibility for remembering your reservation.
For Your Visit
• Please maintain a quiet level of conversation as a
courtesy to other guests. Cellular phones are not
permitted in the spa.
• All services include complimentary refreshments.
• For your convenience, we provide robes, slippers,
lockers for personal items, towels, and body products.
• Products are available for purchase in the retail
• We suggest that you book your next visit prior to
leaving the Spa. This will ensure your personal choice
of times and staff.
• Please leave valuables at home, as the Spa is not
responsible for lost or stolen items.
• We accept MasterCard, Discover, Visa, American
Express, Personal Checks and Gift Certificates as
methods of payment for services and products.
• Prices are subject to change without notice.
• Your gratuities are appreciated by our therapists and
must be paid in cash or checks made out to cash. The
industry standard for tipping is 20%.
A 24 hour cancellation notice is required. Your
appointment is a commitment of the therapist’s time.
Failure to comply will result in the full service charge
or forfeit of your gift certificate. Please be
There is a NO RETURN policy on all products purchased. A
store credit will be issued on unused/unopened items.
All gift certificates are NON-REFUNDABLE and
NON-RETURNABLE. No exceptions.
Nurture that special “someone” with a Gift Certificate.
We can help you customize a Gift Certificate using a
personalized inscription, for him or her, to fit an
occasion: Birthdays, Anniversaries, Weddings, Holidays,
Corporate Gift Programs, or just because.
Gift Certificates are to be treated as cash and are not
redeemable if lost or stolen. They are for services and
products only. The expiration date may not be changed or
extended on donation certificates.
On your first visit to our spa, you will receive a
“glow-getter” card. Every time you come in for a
service, the card will get stamped. When the card is
filled with ten stamps, we give you $10 OFF any service
We are open to constructive criticism. Please let a
friend know if we have done something right. Please let
us know if the opposite happens.